Course Description: This course is intended for participants with a basic to intermediate understanding of Microsoft Outlook. Participants will gain efficiency in using many of Outlook’s features to manage email, contacts, and calendars. 

Prerequisites: A basic knowledge of and experience with Windows and Outlook. Note: Access to the Outlook desktop app is required for this course.

Course Presenter: Izzy Perry

Course Content:

1. Foundations

• Opening Outlook
• Outlook options
• Adding and removing accounts
• The Outlook user interface

2. Managing Emails

• Customize views
• Composing emails
• Customizing emails

3. Contacts

• Creating, editing and deleting
• Contacts
• Contact groups
• Import contacts
• Using address books

4. Calendars

• Creating appointments
• Scheduling meetings
• Customize calendar view
• Create calendars
• Sharing calendars

5. Outlook and Microsoft Teams

• Calendar
• Emails and conversations
• People
• Instant Messaging

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*Send your completed form to lloydca3@telus.net